SRE Practitioner Training & Certification

• Understanding Site Reliability Engineering
• Planning for Resilience and Reliability
• SRE vs DevOps: Key Differences
• Core Principles and SRE Best Practices
• Why the SRE Role Matters Today
• Case Study: DevOps Failure Resolved by SRE

• Defining Service Level Objectives (SLOs)
• Practical Use of Service Level Indicators (SLIs)
• Distinguishing SLOs from SLAs
• Setting SLOs and SLIs: Best Practices
• Implementing Control Measures
• Understanding the Four Golden Signals
• Managing Error Budgets Effectively
• Defining Error Budget Policies
• Case Study: SLI/SLO/SLA in Action

• What is Toil?
• Why is Toil Harmful?
• Taking Action to Eliminate Toil
• Identifying Toil in Your Environment
• Toil vs Technical Debt
• Categories of Toil
• What Doesn’t Qualify as Toil
• Case Study: Reducing Toil Through Automation

• Why SRE Should Be Involved Early
• Conducting a Design Assessment
• Defining Deliverables and Making Recommendations
• Performing a Production Readiness Review
• Managing Risks in Build and Transition

• Understanding High Availability
• Business Continuity Management (BCM)
• Evaluating Disaster Recovery (DR) Scenarios
• Managing Unpredictable Load and Spikes

• Defining Automation with End-to-End Thinking
• Areas of Automation Focus
• Hierarchy of Automation Types
• Building Secure Automation

• Software Development Life Cycle (SDLC) Overview
• Traditional Waterfall Model
• Agile Development Methodology
• Lean Development Principles
• Key DevOps Principles
• DevOps vs. SRE: Key Differences

• Introduction to Chaos Engineering
• Conducting a Chaos Test
• Tools for Chaos Testing

• Importance of Clear Communication
• Tools That Enable Effective Collaboration
• Applying Agile with Lean Collaboration

• Testing and Mean Time to Repair (MTTR)
• Various Types of Software Testing
• Building a Test-Ready Environment
• Scaling Your Testing Processes
• Promoting Proactive Testing Culture

• Why Organizations Are Embracing SRE
• Patterns for Adopting SRE Practices
• Building Sustainable Incident Response
• Practicing Blameless Post-Mortems
• Scaling SRE with Business Growth
• Anatomy of an Unmanaged Incident
• Core Elements of Incident Management
• Transitioning to Managed Incidents
• Best Practices for Incident Management

• Troubleshooting Process Overview
• Practicing Effective Troubleshooting
• Avoiding Common Troubleshooting Pitfalls
• Root Cause Analysis (RCA) and Problem Management
• Making Troubleshooting Simpler and Faster

• Why Organizations Are Adopting SRE
• Common Patterns in SRE Adoption
• Building Sustainable Incident Response
• Conducting Blameless Post-Mortems
• Scaling SRE Practices Effectively
• Cloud Provider Best Practices for Reliability

• Embracing Antifragility in System
• Turning Failures into Learning Opportunities
• Building a Culture of Continuous Learning
• Using Failures to Strengthen Reliability

• Integrating SRE with Other Frameworks
• The Evolution of SRE
• Building a Reliability-Centric Culture
• The Continuous Improvement Cycle
• SRE Build and Transition Approach
• Managing the “Run” Phase After Go-Live
• What’s Inside the SRE Implementation Pack

The SRE practitioner training is ideal for professionals responsible for maintaining, scaling, or improving the reliability of digital services in fast-paced environments. This course is perfect if you are:

• A DevOps engineer or platform engineer transitioning into an SRE practitioner role
• An operations or infrastructure lead managing distributed systems and uptime SLAs
• A cloud architect or automation specialist focused on resilience and scalability.
• A service owner looking to integrate observability, SLIs, and SLOs into delivery pipelines
• A technology leader aiming to embed site reliability engineering practices across teams
• Preparing for the SRE professional certification to validate and enhance your skillset

Whether you're building your first SRE function or improving an existing one, this course gives you the structured knowledge and practical tools to lead with confidence.

It is highly recommended that learners complete the SRE Foundation course through an accredited DevOps Institute Education Partner before enrolling in the SRE Practitioner Course. Participants should ideally have:

• A valid SRE Foundation Certification
• Familiarity with core SRE terminology, concepts, and principles
• Hands-on experience or exposure to reliability-related roles or environments

This ensures a strong foundation and smoother transition into advanced SRE practitioner training topics and exam preparation.

• 3 Days of live, instructor-led virtual sessions with real-time interaction, hands-on activities, and guided discussions for immersive SRE practitioner training.

• Real-World Applicability: Learn practical SRE techniques that can be immediately applied to improve reliability, observability, and incident response in production environments.
• Cross-Team Alignment: Gain the skills to align development, operations, and business teams around shared reliability goals and measurable service outcomes.
• Career Advancement: Earning an SRE professional certification helps validate your skills and boosts your profile in high-demand reliability engineering roles.
• Tool-Driven Expertise: Get hands-on exposure to tools like Prometheus, Grafana, and Kubernetes, used widely in SRE workflows and automation.
• Improved Incident Management: Build structured, scalable incident response systems with faster recovery, blameless post-mortems, and reduced mean time to resolution (MTTR).
• System Resilience by Design: Learn how to design and architect fault-tolerant systems that scale reliably under unpredictable load and real-world failures.
• Foundation for SRE Leadership: This SRE practitioner training prepares you to lead SRE initiatives, drive cultural change, and implement long-term reliability strategies.